Shop Assistant

Our gift shop assistants, welcome customers, engage with them if they need help, advise them about the wide range of merchandise and process sales through the Electronic Point of Sale System (EPoS). They are responsible for opening and closing the gift shop area and may be asked to help with stock checks and processing online orders.

Core Tasks

• Provide a first-class customer service to all visitors to the Cathedral gift shop.

• Conduct shop opening and closing procedures.

• Operate the Electronic Point of Sale System; take card payments.

• Receive and check deliveries of merchandise as directed.

• Replenish and attractively display merchandise as directed.

• Assist with stock taking as required.

• Assist Shop Manager with processing online orders.

About the organisation

Christian values are at the heart of all we do here at Portsmouth Cathedral however we are a team of staff and volunteers from all walks of life.  We are proud of our inclusive and diverse Cathedral, and we strive to support and uplift community through diocese-wide services and many exciting, varied events. We believe that here at Portsmouth Cathedral there is a role for all, and we hope you will come a join us!

Process:

You will need an account to register your interest for this role. Once you have registered your interest you will receive an automatic email with next steps. If you have not received this in a couple of hours, please do get in touch as it may not have registered (volunteering@hiveportsmouth.org.uk). 

You will need to respond to the "Criteria Check" email to progress with this role. 

Please check your junk email folder in case any emails end up there.  Friendly reminder that the charities/organisations emails may end up here too. 

Skills

• Well presented, with a friendly and approachable personality; possess a sense of humour and can-do attitude.

• Enthusiasm for, and willingness to, engage with people.

• Patience and tact are required in interactions with the public.

• Ability to work without supervision and alone after thorough training.

• Aged 18 and over.

• Whilst being a practising Christian is not a requirement, volunteers should be sympathy with the ethos and aims of the Cathedral as a Christian organisation.