Telephone Group Facilitator

Help connect people and make a real difference from just one hour a week.

At Deafblind UK, our telephone meet-up groups provide a welcoming space for members to chat, share experiences and enjoy each other's company. For many people living with sight and hearing loss, these groups can be a valuable way to reduce isolation and build connections.
We're looking for friendly, enthusiastic volunteers to help facilitate our regular telephone groups and support members to get the most out of their time together.

What will I be doing?
As a Telephone Group Facilitator, you'll:

* Welcome members to the group.
* Encourage conversation and help keep discussions flowing.
* Support everyone to participate and feel included.
* Help create a friendly, positive and enjoyable experience for all.
When do you need volunteers?
We are currently looking for volunteers to support a group that takes place on Tuesdays from 2:00pm to 3:00pm.
We're also keen to hear from people who may be interested in supporting additional groups in the future as we continue to grow and expand our range of member activities.
What skills do I need?
No previous experience is required.
We're looking for people who are:

* Friendly, approachable and welcoming.
* Confident communicators.
* Comfortable encouraging group discussions.
* Able to use a computer or laptop and learn the technology used for the sessions.
Why volunteer with us?
Many of our members live with dual sensory loss, which can sometimes be isolating and lonely. By helping people come together, you'll play an important role in creating meaningful connections and supporting wellbeing.
We provide:

* Full training.
* Ongoing support.
* A rewarding opportunity to make a difference.
We ask for a minimum commitment of three months.

Process:

You will need an account to register your interest for this role. Once you have registered your interest you will receive an automatic email with next steps. If you have not received this in a couple of hours, please do get in touch as it may not have registered (volunteering@hiveportsmouth.org.uk). 

You will need to respond to the "Criteria Check" email to progress with this role. 

Please check your junk email folder in case any emails end up there.  Friendly reminder that the charities/organisations emails may end up here too. 

Don't forget you can add up any volunteering hours as part of Team 100 Opportunity - Hive Portsmouth or part of the Donate 100 things challenge Opportunity

Skills

The skills you need
Willing to share their own personal interests with members who have similar or the same interests
Willing to engage in conversations with deafblind people to share interests
Willing to learn communication techniques to meet the needs of the deafblind person / people (full training will be provided)