Volunteer Admin & IT Support Assistant

Havelock Community Centre is looking for a capable and reliable volunteer to support our administration team as we transition from Google Workspace to Microsoft 365.

This is a practical role for someone who is confident with everyday IT and enjoys keeping information organised. You do not need to be an IT expert, as you will work alongside our IT Trustee, who will manage the more technical aspects of the project and provide guidance throughout.

Main responsibilities include:

Assisting with the migration of documents from Google Drive, Docs and Sheets into Microsoft storage systems. Saving, organising and structuring files and folders so they are easy for staff to access and use. Supporting the creation of basic Microsoft Forms and questionnaires. Transferring information from Google Sheets into Microsoft Excel. Helping ensure digital files are accurate, accessible and well organised.

This is also a welcoming, customer-facing role. As part of the position, you will:

Provide a friendly front-of-house presence for visitors. Help create a warm and welcoming atmosphere within the centre. Direct general enquiries to the appropriate member of the team.

About Havelock Community Centre:

Our goal is to improve the opportunities available for the people in our community by providing help, support, services and facilities.

Don't forget you can add up any volunteering hours as part of Team 100 Opportunity - Hive Portsmouth or part of the Donate 100 things challenge Opportunity - Hive Portsmouth.

**Please check your Junk email folder in case any emails end up here, we will be in touch with you within a few days by email. Friendly reminder that the charities/organisations emails may end up here too. **


Skills

  • Confident using Microsoft Office applications, particularly Word and Excel
  • Comfortable organising, moving and managing digital files and folders
  • Good attention to detail and accuracy
  • Organised, methodical and patient approach to tasks
  • Friendly and professional communication skills
  • Ability to work independently and as part of a team
  • Reliable, trustworthy and willing to learn
  • Basic administrative experience would be beneficial but is not essential

Details

  • Minimum time commitment (e.g. 3 months, 6 months etc)
    3 months with continued admin duties available after this project is completed.
  • Over 18 years only
  • Will require references
    2 character references

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No Yes No Yes Yes No No
Afternoon No No No No Yes No No
Evening No No No No No No No

Availability Details

Volunteer Commitment Available days: Tuesday and/or Thursday and/or Friday Approximately 3–7 hours per week across 2 days Typical hours: Friday afternoons to work with the IT Trustee, Tuesday/ Thursday 10-12 The volunteer will be fully supported by both the IT Trustee, who will guide the technical elements of the project, and the Centre Manager, who will provide support with administrative and front-of-house responsibilities. This is an excellent opportunity to contribute practical digital skills to a local community organisation while gaining valuable experience in office administration, digital systems and community engagement.


Location

324 Fawcett Road
Southsea
Portsmouth
PO4 0LQ


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