Telephone Befriender

The role is as a befriender for our Telephone Chat Scheme. The volunteer makes a regular call, once or twice a week or once a fortnight, to one or more older people who are lonely, isolated or need support to cope with low mood and anxiety.

About Senior Citizens Forum Telford & The Wrekin

A small charity, funded by the Big Lottery, aiming to support people in middle and later life, helping them to access information, support, opportunities to have their say, regular activities and social connection to enhance their wellbeing and independence.


We are looking for people of any age over 18 who can spare a little time each week. Volunteers need to be good listeners, patient, have empathy for the needs of older people, and enjoy chatting.

Calls are made from your home. Guidelines are in place to protect your number, and any out of pocket telephone expenses will be covered. A basic DBS check is required, at no cost to the volunteer.


  • Not suitable for under 18's
  • Will require a criminal record check (DBS)
  • Will require references

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


This opportunity can be carried out whilst working from home.

Before you can register your interest in this opportunity you must either login or register as a volunteer.

You will be returned to this page.



Register as a Volunteer