Telephone and Email Befrienders

Deafblind UK members have combined sight and hearing loss and many live alone with few family and friends around them.

Could you help support our members who would like to stay in contact over the telephone and receive a weekly call from a friendly volunteer?

Making a regular call or sending an email or letter to one of our members could make a huge difference right now. So many of them live alone and having the opportunity to speak to another person can be of huge benefit to their general wellbeing.

How can you help…

We are looking for confident, chatty and friendly individuals who can hold a good conversation with our member over the phone. You could be chatting about similar interests or learning about each others lives. Whatever the conversation you’ll be making a positive difference.

Something as simple as phone call could brighten up our members’ week!

As a Volunteer Telephone or Email Befriender your role would be:

To establish and build a befriending relationship
To call/email an identified deafblind person at a mutually convenient time on a regular basis
To enable the deafblind person to discuss topics of their choice
To engage in conversations of mutual interest with a deafblind person and to provide encouragement to maintain the flow of conversation for the allotted time
To provide advice and guidance to a deafblind person to a level appropriate within a mutual friendship.
To provide regular updates of your volunteering activity to your named Deafblind UK contact

About Deafblind UK

Our vision - is that people who are Deafblind or have a combined sight and hearing loss should have equal rights, access and opportunities as all other citizens within society. Mission - Deafblind UK is an organisation of and for people who are Deafblind or have a combined sight and hearing loss. We will champion the rights and interests of all people who are Deafblind or have a combined sight and hearing loss and will deliver quality services to support individuals to have autonomy and control over their lives. .Activities include:- Raising public and professional awareness of the needs of people who are Deafblind or have a combined sight and hearing loss. - Working in partnership with Deafblind people, public bodies, other voluntary organisations and the independent sector to provide information, advice and guidance alongside appropriate support and advocacy services to deafblind people and people with a combined sight and hearing loss. - To directlly provide Independent Living Services which promote and enable individuals to have choice and control over their lifestyle and support fheir need for equality.


You don’t need to be local to the member and you don’t need experience to become one of our chatty volunteers. The majority of our members communicate with clear speech. You just need to be comfortable talking over the phone, engaging, able to instigate conversations and commit to regular weekly calls.

A Volunteer Telephone/Email Befriender makes regular phone calls or emails to our members and engages in conversations of mutual interest, offering support and friendship to each member. Reducing deafblind people’s isolation and improving their quality of life. Providing advice and guidance to our members as appropriate within a mutual friendship.


  • Minimum time commitment
    3 Months
  • Not suitable for under 18's
  • Will require a criminal record check (DBS)
  • Will require references

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No


This opportunity can be carried out whilst working from home.

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