Shop Volunteer

Role Requirements 

Brief Overview: 

As a Shop Volunteer your role will be to assist in the day to day running of the shop. 

Role Purpose: 

Providing support to the three members of staff and other volunteers in our shop as well as excellent  customer service to our community. 

Specific Duties: 

● Maintaining a knowledge of our products and recognise customer needs, to be able to suggest recommendations as needed  

● Handling food and packing, including both stocking of shelves and preparation of orders

● Till operation and handling of cash (although this is not a necessary requirement)

● Helping with deliveries including manual handling of heavy loads (not compulsory)

● Assisting in the visual merchandising of the shop  

● Maintaining high levels of cleanliness throughout the shop with daily, weekly and monthly  cleaning tasks   

You Will: 

● Gain significant retail experience & customer service  

● Improve your communication and merchandising skills

● Become part of a unique community project  

● Meet and work with warm and friendly people  

● Achieve a great personal satisfaction by helping people to reduce their plastic intake

● Meet people from all walks of life and make new friends  

What We Offer:

● Support from a member of staff or a Committee Member during your shifts

● 10% discount on all of our products


Personal Requirements 

● Good communication and customer service skills 

● Friendly approachable demeanour 

● Reliable and punctual 

● Ability to work as part of a team environment and with the general public 

Over 18 years old only 


  • Not suitable for under 18's

When can I volunteer?

Start Date: 03/07/2023

End Date: 31/12/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes No No No

Availability Details

Time Commitment: Volunteers will ideally commit to a minimum of 1 shift per week. The shop is currently open: Mondays 10:30am-6:00pm, Tuesdays-Thursdays 10:00am-5:30pm, Fridays 9:00am-4:30pm, Saturdays 10:00am-4:30pm, Sundays 10:30-4:30pm Shift times vary according to opening hours, but there are three shifts a day (opening, afternoon and closing) each of which is usually about 2-3 hours. Opening shifts start 30-60min before the shop opens and closing shifts finish 30min after the shop closes.


76 Elm Grove

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