Reception volunteers

Havelock Community Centre is looking for enthusiastic, friendly people to help those who use the facilities here. Volunteers will welcome centre users and visitors, answer their queries and provide information, whilst creating an atmosphere that is welcoming and efficient. Volunteers will be dependable, caring and have the ability to communicate courteously and effectively with all visitors, fellow volunteers and staff.

Volunteers will be able to commit to at least one regular weekly 4 hour session from 9 am to 1pm and also help at occasional one-off events.

Duties include:

• Assisting in preparing the Centre for the day, for example setting out chairs and tables

• Providing a welcoming and friendly reception service. Welcoming visitors or centre users to the centre, responding to their enquiries and showing potential customers round the building

• Offering support during activities and events

• Keeping the entrance and reception area and notice boards tidy and unobstructed and ensuring leaflets and flyers are up-to-date and relevant

• Be a friendly face and a helping hand to centre users and visitors

• Perform related duties as required

Skills

The ability to work as part of a team, but also able to use own initiative

The ability to communicate effectively with a wide variety of people