Reception Volunteer

This is an exciting opportunity to be a part of the Age UK Portsmouth Reception Team. Age UK Portsmouth is a successful and independent charity that has been caring for vulnerable and isolated older people in Portsmouth and the local area for over 75 years.

Age UK Portsmouth is looking for enthusiastic people to help support the running of our reception at the Bradbury Centre. You will be responsible for answering queries in a friendly and efficient manner via telephone and email and handling the general day-to-day running of the reception.

This is an exciting opportunity to be a member of a team of dedicated volunteers making a real difference to the lives of older people in Portsmouth.

The reception at the Bradbury Centre is a hub of activity, all initial contact with the charity comes via the reception. You will be responsible for providing comprehensive, professional reception support and excellent customer service support to Bradbury Centre visitors as well as telephone and email enquirers.

The reception team responsible for providing support to colleagues to help improve the lives of older people, whilst aiding the generation of additional income for Age UK Portsmouth. The reception volunteer will help with general guidance and signposting towards all Age UK Portsmouth services, products and staff expertise within the Bradbury Centre.

Skills

Good working knowledge of Internet Explorer, Microsoft Word, Excel and Outlook (email)

Organisation skills and ability to be self-motivated

An understanding of the need to portray a professional image at all times

An understanding and empathy towards the needs of older people

Good interpersonal and listening skills

An understanding of the need for confidentiality and a positive attitude to equal opportunities


Details

  • Limited Physical Access
  • No criminal record (DBS) check required
  • Not suitable for under 18's
  • Suitable for 14yr olds
  • Suitable for 15yr olds
  • Suitable for 16 year olds
  • Suitable for Families - (under 16's with an adult)
  • Suitable for Under 18's
  • Will require a criminal record check (DBS)
  • Will require a driving licence
  • Will require own vehicle or access to a vehicle
  • Will require references

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Location

Age UK Portsmouth
The Bradbury Centre
16-18 Kingston Road
Portsmouth
Hampshire
PO77QD


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