Museum Engagement Volunteer

Join the volunteer museum engagement team at Portsmouth Museums to develop and deliver fun, interactive events and activities for Portsmouth residents. Engage people with the museum collections in new and exciting ways. Help us to champion accessibility with inclusive activities such as relaxed autism friendly openings, audio description tours, object handling stations, and a dementia café. Share your creative ideas for events/festivals/workshops across our sites and help make them a reality! The team requires a range of strengths and attributes from a broad spectrum of people to make our engagement programme reflective of the people of Portsmouth. We therefore welcome people of all ages (18+) and backgrounds to consider joining the team. We recognise that team members will have different levels of commitment and will be more comfortable with some activities over others. The Engagement Officer will be happy to discuss this with interested applicants and manage expectations.

Tasks include:

Assisting with planning for events and engagement programme- sharing ideas and developing the programme. If of interest- help provide content to advertise the events on social media.

Assisting with the events by aiding set up, take down, meeting and greeting visitors.

Assisting the workshop leader during workshops. Or being the leader of a workshop for craft activities.

Assisting with refreshments for visitors, if appropriate.

Assisting participants in learning some of the techniques being taught or in undertaking the activities.

Recording visitor details for the museum service mailing list on off-site projects Handing out and receiving visitor feedback forms and managing any other evaluation methods.

Giving directions and information about the event(s) and venue.

To have a good knowledge of the event or project taking place and to be able to communicate this to participants.

Stewarding for events and exhibitions.

To direct any difficult or challenging queries to either the workshop leader or a member of museum service staff.

Helping to ensure the health and safety of participants including understanding evacuation procedures and how to summon first aid.

Occasionally travelling to other areas of Portsmouth to bring the museum to other parts of the community.


To enjoy working with the public, especially children.

An ability to work effectively in a pleasant manner with a wide range of visitors and staff.

Good clear communication.

Good time keeping.

Flexibility to work on different projects and events.

An enthusiasm for promoting and representing museums and archives.

Ability to deal with pressure calmly and politely.

A good standard of personal presentation and appearance.


  • Limited Physical Access
  • Not suitable for under 18's
  • Suitable for 14yr olds
  • Suitable for 15yr olds
  • Suitable for 16 year olds
  • Suitable for Families - (under 16's with an adult)
  • Suitable for Under 18's
  • Will require a criminal record check (DBS)
  • Will require a driving licence
  • Will require own vehicle or access to a vehicle
  • Will require references

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

There will be monthly team meetings at Portsmouth Museum & Art Gallery however the location and times of the events/activities themselves may vary across our sites and around the city. Museum locations include: Portsmouth Museum & Art Gallery (Location of team planning meetings and majority of events) Cumberland House Natural History Museum Charles Dickens Birthplace D-Day Story Eastney Beam Engine House Southsea Castle


Portsmouth Museum & Art Gallery
Museum Road

Cumberland House Natural History Museum
Eastern Parade

Charles Dickens\' Birthplace Museum
393 Old Commercial Road

The D-Day Story
Clarence Esplanade

Southsea Castle
Clarence Esplanade

Eastney Beam Engine House
Henderson Road

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